Legal notice

Legal Notice

1. General Information
This website is owned and operated by PT Trisixty Karya Bersama (“we,” “us,” or “our”). By accessing and using this website, you agree to comply with and be bound by the following terms and conditions.

2. Product Information
We strive to ensure that all product descriptions, images, and pricing are accurate. However:

  • Minor variations may occur due to lighting, display settings, or manufacturing differences.
  • We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

3. Orders & Acceptance

  • All orders are subject to acceptance and availability.
  • We reserve the right to cancel or refuse any order at our sole discretion, including suspected fraud or unauthorized transactions.

4. Pricing & Payments

  • All prices are listed in IDR unless otherwise stated.
  • Customers are responsible for any additional fees such as currency conversion or bank charges.

5. Shipping & Delivery

  • Orders are shipped internationally via DHL Express.
  • Delivery times are estimates and not guaranteed.
  • We are not responsible for delays caused by customs, carriers, or external factors.

6. Customs, Duties & Taxes

  • International shipments may be subject to import duties and taxes imposed by the destination country.
  • These charges are the responsibility of the customer.

7. Returns & Claims

  • All return and refund requests must follow our official Return & Refund Policy.
  • Customers are required to provide a clear unboxing video showing the package condition and contents as evidence for any claims (damage, missing items, or incorrect products).
  • Claims without sufficient evidence may be rejected.

8. Limitation of Liability
To the fullest extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our total liability shall not exceed the amount paid for the purchased product.

9. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of PT Trisixty Karya Bersama and may not be copied, reproduced, or used without prior written consent.

10. Privacy
We respect your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

11. Governing Law
This Legal Notice shall be governed by and interpreted in accordance with the laws of Indonesia. Any disputes shall be resolved in the appropriate courts of that jurisdiction.

12. Changes to This Notice
We reserve the right to update or modify this Legal Notice at any time without prior notice. Continued use of the website constitutes acceptance of those changes.