Refund policy

For Indonesia only

● Items must be returned for exchange within a maximum of 3 days after receipt.

● The hang tag must remain attached.

● Items must be free from perfume scents or any other substances.

● Items must not have any defects caused by the buyer. If damage is found during inspection, the exchange will be rejected.

For International

● Contact us at yblabsstudio.mp@gmail.com to request a return authorization.

● Customers must provide a clear unboxing video showing the package condition, shipping label, and the item upon opening. Claims without video evidence may not be accepted.

● Once approved, we will provide return instructions and the return address.

● We are not responsible for delays caused by customs or carriers.

● If a package is lost, please contact us and we will assist in filing a claim.